Join our growing talented team

Job Vacancies

We are committed to providing a positive and supportive work environment where all staff can thrive

Employee Engagement

We hire the best — and we make them even better.

 

Open Door Policy

We prioritize employee appreciation and open communication. Through regular town hall meetings, our team can express concerns, suggestions, and encouragement. Our commitment to transparent communication drives employee and business growth, cultivating a vibrant workplace that inspires excellence.

Happy employees, Happy Clients!

Our forefront agents stand as our key competitive edge – content, devoted, and driven to excel in customer service. Their satisfaction derives from our commitment to their ongoing growth. We ensure their lasting development, we understand in our 20 years of experience  that fulfilled employees breed satisfied clients.

Get “Comfy” Comfortable

Our modern facilities aim to energize employees and enhance productivity. With training, break areas, and conference rooms fostering a cozy ambiance, our offices offer a home-like feel. Spacious layouts and ergonomic seating prevent overcrowding, ensuring comfort. While each site boasts a unique design, they all unite in the common goal of transforming work into a passion-driven pursuit.

Key figures from the Made2Measure BPO 2021
employee engagement survey

 

We asked our employees what it’s like to work at Made2Measure BPO.
81% of our employees responded and here is what they thought.

 

94%
are satisfied with their job
93%
have fun at work
84%
a believe teamwork is an important part of the company culture
83%

affirmed that coaching and performance reviews are done regularly

86%

would reapply to the same role again at Made2Measure BPO given the chance

86%

would recommend the company to a friend

Employees remain our top priority
in our workplace

We prioritize the well-being and comprehensive growth of our employees,
making it a paramount focus within our workforce.

 

Mental Health Wellness Program

We consistently organize initiatives for mental health wellness, aiming to establish work-life balance and enhance coping skills development.

Safety and Health Initiatives

Regular occupational health and safety training sessions are a norm, while shuttle services are provided to minimize employee interaction with the public.

Telecommuting Program

Our telecommuting program provides eligible staff with the chance to work remotely, maintaining strong and reliable internet connections to ensure uninterrupted customer service.

Skill Development

We embrace the “always be learning” mindset, where each employee engages in annual personal development to pinpoint training and upskilling requirements for ongoing growth.

Inclusivity & Diversity

With a large workforce, our employees educate us on diversity and inclusion. Through responsive measures, we’ve established various advocacy groups.