Why Made2Measure BPO?
24/7 Support
Experience unbeatable customer support with Made2Measure BPO. Based in South Africa, our scalable services cater to any time-zone requirements. Our native English-speaking support reps, available round-the-clock, ensure seamless communication
Full managed operations
Made2Measure BPO’s Johnannesburg based management brings deep understanding of the local and global startup ecosystem, coupled with vast operational experience. Trust us to fuel your company’s growth and achieve unparalleled success.
Custom Tailored Services
Made2Measure BPO evaluates your customer service needs and intricacies to assemble a team with the ideal expertise, knowledge, and skills. Experience tailored excellence as we match your requirements with a dedicated team.
Top Tier Talent Recruitment
Our cutting-edge strategies and extensive network enable us to identify exceptional individuals who possess the precise skills and expertise you seek. With a rigorous selection process and deep industry understanding, we cultivate a workforce of unmatched talent, ensuring your organization reaches new heights.
No onboarding fees
We prioritize your success by eliminating upfront costs and providing a seamless onboarding experience. Our commitment to transparency and client satisfaction drives us to offer a fee-free onboarding process, allowing you to allocate resources more efficiently.
Premium facilities and infrastructure
Our premium facilities and cutting-edge infrastructure, create an optimal work environment for exceptional results. Our advanced technology and ergonomic workstations enhance productivity, surpassing industry standards. Trust us for a seamless workspace that fuels your business growth.
We work on tools that you
already use
Estimated Service Milestones
| DAY 1 | DAY 4 | DAY 18 | DAY 30 | DAY 60 |
|---|---|---|---|---|
| Initial meeting to understand the customer’s needs and evaluate the service requirements. | Following our analysis, receive our quote for the service and sign our service agreement. | Complete the recruitment of first agent/s and initiate the training program. | Complete the training program and launch the improved service. | Evaluation of the service and necessary adjustments. |
| DAY 1 |
|---|
| Initial meeting to understand the customer’s needs and evaluate the service requirements. |
| DAY 4 |
|---|
| Following our analysis, receive our quote for the service and sign our service agreement. |
| DAY 18 |
|---|
| Complete the recruitment of first agent/s and initiate the training program. |
| DAY 30 |
|---|
| Complete the training program and launch the improved service. |
| DAY 60 |
|---|
| Evaluation of the service and necessary adjustments. |